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Privacy Policy

CADILAX NET Privacy Policy

Last Updated: August 2, 2026  |  Version 2.0

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1. Overview

Welcome to CADILAX NET. Your privacy is paramount to us. This Privacy Policy explains how CADILAX NET ("we", "us", or "our") collects, uses, protects, and discloses personal information when you access or use our platform via cadilax.net, mobile applications, and associated services.

By registering an account or using CADILAX NET services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information necessary to operate a secure gaming platform and process mobile money financial transactions safely:

  • Account Information: Username, email address, Mobile Money phone number, and encrypted password.
  • Authentication Data: SMS OTP codes and email verification tokens.
  • Transaction Records: Deposit, withdrawal, and wallet transaction references (we do not store mobile money PINs).
  • Device & Usage Logs: IP address, device model, operating system, and login session identifiers.

3. Google User Data & OAuth Authentication

When you sign in or register using Google Sign-In (OAuth 2.0), we access only the basic profile scope provided by Google:

  • Your primary Google email address (used for account identification).
  • Your full name / profile name (used to populate your display username).
  • Your Google profile picture URL (optional avatar display).
Google Limited Use Commitment: CADILAX NET strictly adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used solely to authenticate your identity and provide core platform account functionality. We do NOT use Google user data for advertising, marketing, or sale to third parties.

4. How We Use Your Information

We use collected information for legitimate operational purposes:

  • Account creation, login verification, and security enforcement.
  • Processing deposits, payouts, and wallet balance adjustments.
  • Sending transactional security notifications (OTP, deposit confirmations, password resets).
  • Preventing fraud, duplicate accounts, and unauthorized access.
  • Responding to customer service inquiries and support callback requests.

5. Data Sharing & Disclosure

We do NOT sell, rent, or trade your personal information. Information is shared only in the following limited circumstances:

  • Payment Gateways: Mobile Money providers (e.g. MTN, Airtel) to execute deposit collections and withdrawal payouts.
  • SMS & Email Gateway Providers: Telecommunications partners solely to deliver OTP verification messages.
  • Legal Compliance: When required by applicable laws, regulations, or legal processes.

6. Data Security & Storage

We employ industry-standard security measures to safeguard your personal data:

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted in transit.
  • Password Hashing: Passwords are stored using strong PBKDF2/BCrypt cryptographic algorithms.
  • Access Restrictions: Administrative access is protected by strict role-based controls and internal audit logging.

7. Cookies & Session Tokens

We use secure, HTTP-only authentication cookies and local tokens to keep you logged in securely and remember session preferences. You can clear cookies in your browser settings at any time, which will log you out of active sessions.

8. Your Rights & Account Data Deletion

You have the right to access, correct, or request deletion of your account and personal data.

To request data deletion or account removal, please contact our support team at support@cadilax.net or request a call back via the app footer. Account deletion requests are processed within 48 hours.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

CADILAX NET LIMITED Customer Support & Privacy Office
Company: CADILAX NET LIMITED
Physical Location: Kiwafu Close, Plot 56, Entebbe, Uganda
Website: https://cadilax.net
Email: support@cadilax.net
Privacy Route: https://cadilax.net/privacy